Executive Summary
Customer Profile
Range Kleen Manufacturing, Inc., located in Lima, Ohio, is the number one brand provider of kitchen range accessories. The company’s product offering also includes bakeware, cookware, and the GO GO brand of “on-the-go” items.
The Challenge
Range Kleen lacked consistent, strategic planning and struggled to maintain accountability to
reach goals.
The Solution
Six Disciplines introduced a practical and focused method to improve communication, set goals, and be accountable for measuring progress against the goals.
The Benefits
- Time savings from streamlined goal setting and planning
- Improved focus on the key drivers of the business
- Improved operational consistency – developed Standard Operating Procedures in all departments
- Improving customer service levels
- Improved communication management of materials and Work in Process (WIP)
- Increased sales during a recessionary period
- Enthused associates, creating a positive influence
The Result
Range Kleen has transformed from a good company to an extraordinary company, streamlining their goal setting and planning, recognizing improved customer service levels, and increasing sales during a difficult recession.
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Detailed Customer Profile
Range Kleen Manufacturing, Inc. was founded in 1971 in Lima, Ohio. The company is the number one brand provider of range accessories, in addition to bakeware, cookware, and the GO GO line of “on-the-go” items. Range Kleen began using Six Disciplines in May 2009.
The Problem
The Solution
The Benefits
Detailed Customer Profile
Range Kleen Manufacturing, Inc. was founded in 1971 in Lima, Ohio. The company is the number one brand provider of range accessories, in addition to bakeware, cookware, and the GO GO line of “on-the-go” items. Range Kleen began using Six Disciplines in May 2009.
The Problem
The leadership of Range Kleen identified a lack of strategic planning in many areas and a lack of consistency in other areas where strategic planning is currently in place. This lack of a systematic approach and consistency overflowed into other areas such as individual plan creation, status reporting, and accountability for results. It also produced poor results and inconsistencies in key measurement areas of the business – sales, product delivery, and new product time to market.
The Solution
The Six Disciplines software and methodology is the day-to-day tool that Range Kleen uses to improve the effectiveness of their goal setting, level of communication, and measure progress against the goals. Six Disciplines introduced a new way to think about operating and changing a business. This innovative thinking is a practical, yet focused mentality on strategic planning, individual plan creation, and goal achievement. Accountability is now in the spotlight.
The Benefits
Range Kleen has recognized the following benefits from using Six Disciplines:
- Significant time savings because they now know what they want to achieve and have a clear plan to achieve their goals
- Improved focus on the key measures and drivers of the business
- Improved operational consistency – developed Standard Operating Procedures in all departments
- Continuing improvements in customer service levels
- Improved communication between sales and operations that has resulted in enhanced management of materials and works in process (WIP)
- Sales increased over one-year during a recessionary period
- An enthused group of associates, whose positive influence is beginning to filter through the rest of the company, supported by the leadership team
What Range Kleen Mfg. Inc. has to say about Six Disciplines
“We have been a good company for many years. However, in my gut I knew we and I were not performing as well as we could in strategic planning, accountability, and measurement effectiveness. Six Disciplines and Eric Kurjan, in particular, has provided the awareness, the tools, and the coaching interaction to help us plan what we want to achieve, identify the activities that need to take place, and then hold us accountable to achieving our goals.”
“Six Disciplines is a good return on investment financially and a greater return on investment on the intangibles of morale, associate confidence in the company, the process, and themselves, and leadership vision.”
“I would adopt Six Disciplines again, without hesitation. I only wish I would have done this in years prior.”
“Like John Wooden said, ‘Don’t confuse activity with achievement.’ This is very applicable to us. We used to be very active and could rationalize why we missed some goals. No more soft stuff for us.”
Visit Range Kleen Mfg. Inc. at www.rangekleen.com. To learn more about Six Disciplines NWO, visit www.sixdnwo.com. Or, contact Eric Kurjan at ekurjan@sixdnwo.com or (419) 348-1897.
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